Refund policy

Return & Refund Policy

At Simply Ease Living, we want you to feel confident about your purchase. If you are not completely satisfied with your order, please contact us and we will do our best to assist you.

Returns

We accept eligible return requests within 30 days of delivery. To qualify for a return, the item must be unused, in its original condition, and returned with its original packaging and any included accessories.

To begin a return, please contact Simply Ease Living through our Contact Us page before sending the item back. Items returned without first requesting a return may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or different from what you ordered, contact us as soon as possible so we can review the issue and work toward an appropriate resolution.

We may request photographs of the item and packaging to help us resolve the issue.

Non-Returnable Items

Certain products may not be eligible for return for health, hygiene, safety, or other reasons. Items that have been used, altered, damaged after delivery, or returned without their original packaging may also be ineligible for return.

Gift cards and items marked as final sale are not eligible for return unless required by applicable law.

Return Shipping

Unless an item arrived damaged, defective, or incorrect, customers may be responsible for return shipping costs. Return instructions and the appropriate return destination will be provided after your return request is reviewed.

Please do not return products directly to a manufacturer or supplier unless instructed to do so by Simply Ease Living.

Refunds

Once an approved return is received and inspected, we will notify you regarding the status of your refund. If approved, the refund will be issued to your original payment method within 5 business days.

Please allow additional time for your bank or credit card provider to process and post the refund to your account.

Original shipping charges, when applicable, are generally non-refundable unless the return resulted from a damaged, defective, or incorrect item.

Cancellations

If you need to cancel or change an order, please contact us as soon as possible. We will make every reasonable effort to accommodate your request. However, once an order has entered processing or has shipped, we may not be able to cancel or modify it.

Questions About a Return

If you have questions about a return, refund, damaged item, or order cancellation, please contact Simply Ease Living through our Contact Us page.

Simply Ease Living — Making Everyday Life Easier.